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Posted: 22nd Sept 2023.   
Read time: 2 Minutes

Author: Stuart B

How to spot fake or scam emails sent to your business

I don't know about you, but I get a lot of emails from people offering my company services. Most of these emails come from emails like this ( example)

My guard goes up every time, as I know this is spam. Just based on the email address of the sender. So here are a few little things to look out for to keep you safe online.

When evaluating emails from Gmail accounts or any other email provider offering services, it's essential to exercise caution and follow best practices for verifying the sender's legitimacy. Here are some steps to consider:

Check the Sender's Identity:

Verify the sender's identity by looking for consistent contact information such as a professional website, physical address, and contact numbers.

Domain Verification:

If the sender claims to represent a business, ensure that their domain matches the business name and website. For instance, if they claim to be from "ABC Design Studio," their email domain should align with this, e.g., ""

Email Content:

Analyze the content of the email. Does it look professional? Does it contain clear and concise information about the services being offered? Are there any suspicious or overly aggressive sales tactics?

Request References or Portfolios:

Ask for references or examples of their work. Legitimate service providers can provide you with a portfolio or client references.

Check for Reviews and Feedback:

Search for reviews or feedback about the service provider online. This can help you gauge their reputation and reliability.

Use Secure Payment Methods:

If you decide to proceed, use secure payment methods that offer protection against fraud, such as credit cards or PayPal.

Beware of Red Flags:

Be cautious of red flags, such as requests for upfront payments without clear deliverables, misspelt or unprofessional emails, or overly aggressive sales tactics.

Trust Your Instincts:

If something doesn't feel right or you have doubts about the email's legitimacy, it's better to err on the side of caution and not proceed with the transaction.

While some legitimate businesses use Gmail for email communication, it's also a common platform for scammers. Therefore, due diligence is essential to protect your business from fraud or unreliable service providers.

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